Frequently asked questions

Do you make exhibitions?

We don’t make exhibitions ourselves – our role is to work with and support the people and organisations that do make them.

We are funded by Arts Council England as an Investment Principles Support Organisation (IPSO), which means we are part of a group of organisations who help National Portfolio Organisations, other organisations and individuals across the cultural sector, to embed ACE’s Investment Principles in their work and use our expertise and experience to support others to adopt them.

Where are you based?

Our registered office is Unit A 82 James Carter Road, Mildenhall, Suffolk IP28 7DE, but we don’t have a physical office or head office. The Exhibitions Group consulting team is a fully remote, part time team based all over the UK. 

Do I have to be a member to access your offer?

We have a range of resources that are accessible to non-members, and our events and training is generally open to non-members as well as members.

Are you on social media?

Yes! You can find us on Instagram, LinkedIn, and Bluesky. Our LinkedIn group is also open to all.

Members

Why should I become a member?

Everyone involved in exhibitions can join our member community.

Members benefit from reduced rates, early bird booking for Exhibitions Connect, and an enhanced portfolio of specialist resources.

We urge everyone who considers our work relevant to them to consider becoming a member. In the case of most membership types, by attending just 2-3 training events you’ve covered the cost of your annual membership in savings.

How do I become a member?

Go to Become a Member and you can join online. 

Do I receive a membership card?

You will only receive a membership number, which you can use online when booking training etc to take advantage of member discounts.

I need help to select the right membership for me.

We understand that it may not always be clear which category best suits your needs and circumstances. In this event we are happy to advise you directly – please contact membership@theexhibitionsgroup.org.uk

Can international members join?

Yes, absolutely! We have several international members already.

How do I add or update my information and listings on your website?

You can update your information and manage your listings by logging into your Account Dashboard and navigating to the relevant section you’d like to edit.

How do I know how many log-ins I can have on my membership type?

Different membership types include different user allocations. You can find the best option for your organisation on our membership page.

How do I add a PO number before my renewal invoice is due?

There is an option to include a PO number in your account settings.

Can I pay for my membership by card?

Yes, you can pay for your annual membership by card (most major cards accepted), as well as via Apple Pay, Google Wallet, or manual BACS transfer.

Can I set up a direct debit for my membership?

Yes. Recurring payments can be set up via your Account Dashboard under Manage Subscription. You can pause or cancel these at any time.

How can I add an exhibition or venue to the directories on the website?

You can add or edit exhibitions and venues through your Member Dashboard. The options available will depend on your membership type.

How do I add an image to my exhibition or venue listing?

Images can be uploaded directly via the listing forms in your account. We accept most common file types, with a maximum size of 2MB per image.

Can members publicise job opportunities with The Exhibitions Group?

Yes. Members can post job opportunities through their dashboard, in the same way as exhibitions and venues. These will appear in the Opportunities section.

How can I contact other members?

When viewing an exhibition, venue, or supplier listing, you’ll see an option to contact the organiser directly. This feature is only available to logged-in members.

How do I change the contact email/details for my/our membership?

You can update your contact details, including email address, by logging into your Account Dashboard and editing your profile information.

Learning and events

How many online training events do you offer?

We generally run one per month, covering a range of core topics and occasionally we run sessions with guest speakers from partner organisations.

Some of our online events are open to all and free to attend.

Where can I see all upcoming training?

Go to Learning and Events to browse our current active training. Make sure you are on our mailing list for updates on new training and events as we announce them.

I have specific access requirements. What do you offer?

Live closed captions and/or BSL interpretation can be provided as part of our online training and events if requested in advance.

We are learning all the time about evolving best practice in terms of accessibility. If you have specific needs that we may not already cater for, please drop us a message.

Do you offer Early Bird prices for learning activities or events?

We offer an Early Bird booking period and special pricing on our main annual conference, Exhibitions Connect. This is available to members only.

Can I find you at any other industry events?

We regularly exhibit, speak at and attend a range of other events, such as the Museum + Heritage Show, the Museums Association Conference, and the AIM Conference. Please say hello to our team if you spot us.

Join Our Newsletter

Join our mailing list and get all the latest news sent directly to your inbox.

Join now
Group of students on excursion visit gallery museum with tour guide, a docent with a tourist adult visitors on archaeology exhibition with contemporary art, paintings and exhibits
Privacy

The Exhibitions Group website uses cookies to help us provide the best user experience possible. Find out more about the information we collect in our Privacy Policy.